Privacy

ChQR is a startup that provides a service to process cheques online. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you how we handle your personal data, your privacy rights and how the law protects you

What data do we collect?

We collect the following data from you when you use our service:

Account information: This includes your name, email address, phone number, bank account number and other details that you provide when you create an account with us or update your profile.
Cheque information: This includes the cheque number, amount, date, payee name, signature and other details that you provide when you scan a cheque using our app or website.
Transaction information: This includes the status, date, time and other details of the cheque transactions that you initiate or receive through our service.
Device information: This includes the type, model, operating system, browser and other technical information of the device that you use to access our service.
Usage information: This includes the frequency, duration, pages visited and other information about how you use our service.

How do we use your data?

We use your data for the following purposes:

To provide and improve our service: We use your data to process your cheque transactions, verify your identity, communicate with you, resolve issues, enhance security and performance, and deliver updates and notifications.
To comply with legal obligations: We use your data to comply with laws and regulations that apply to us, such as anti-money laundering, tax reporting and fraud prevention.
To protect our legitimate interests: We use your data to protect our rights and interests, such as enforcing our terms and conditions, defending against legal claims and preventing unauthorized access or misuse of our service

We share your data with the following parties:

Service providers: We share your data with third-party service providers that help us with our business operations, such as hosting, cloud computing, analytics, payment processing, customer support and marketing.
Banks and financial institutions: We share your data with banks and financial institutions that are involved in the cheque transactions that you initiate or receive through our service.
Law enforcement and regulators: We share your data with law enforcement and regulators when we are required or permitted by law to do so, such as responding to subpoenas, court orders or requests from authorities.

How do we store and secure your data?

We store your data on secure servers that are located in India. We use appropriate technical and organizational measures to protect your data from unauthorized access, use, disclosure, alteration or destruction. We retain your data for as long as necessary to fulfill the purposes for which we collected it or as required by law.

What are your rights?

You have the following rights regarding your data:

Access: You have the right to request a copy of the data that we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete data that we hold about you.
Deletion: You have the right to request that we delete any data that we hold about you that is not required by law or for our legitimate interests.
Objection: You have the right to object to our use of your data for certain purposes, such as marketing or profiling.
Restriction: You have the right to request that we limit our use of your data for certain purposes, such as legal disputes or technical issues.
Portability: You have the right to request that we transfer your data to another service provider in a structured, commonly used and machine-readable format.

How can you contact us?

If you have any questions or complaints about this privacy policy or our handling of your data, you can contact us at:

ChQR Address: … Email: … Phone: …

Privacy Policy Changes

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated version on our website or app. You are advised to review this privacy policy periodically for any changes. This privacy policy was last updated on October 26th 2023.